We've employed Charles Hancock twice now. The first time was to renew the flat roof of the utility room at the back of the house. The second time was to renew the flat roof of the garage and adjoining garden shed.
The second job was larger than originally anticipated as the beams in the garage were rotten and needed replacing, and then the work extended to re-building the wooded car port and roof (which was in danger of collapsing). However, at each stage of the work we were kept informed of any problems and given an estimate for any additional work. We were consulted whenever necessary for the finer details of the work (e.g. position of guttering, colour of facia boards) but otherwise were confident to let the work continue un-supervised.
We are delighted with the end result and would not hesitate to recommend Charles Hancock to anyone.