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Reviews

Happy Customers

I'm so appreciative of the quality of the work, the quality of your communication/assurances and the speed of the work. The building looks amazing to be fair. A really good job. I will happily recommend you to others.

A Hodges, Cardiff

Dear Suzette, just to let you know that the garage roof and front porch have been finished. Both sets of workmen have been great but I must admit the flat roof firm were outstanding.

S. Barry, July 2020

Dear Sirs, I am very pleased with the excellent garage work that Charles J Hancock have carried out and am delighted with the end result which looks well. Kind regards...

Mr Chambers, February 2020

It was a good experience to deal with you all. The key thing for me is when dealing with trades that they turn up when they say, do the job they say, for the price they say and produce the finished job to required standards. I was happy on all these aspects and will certainly use you again.

M. Strange, Bristol

Thank you for a building job well done. Kind regards. Stay safe.

Mary Merriman, Cwmbran

The team did work for us in October 2019 - the second time we've used them. As ever, the work has been outstanding. Great attention to detail and an absolute pleasure to have on site. I thoroughly recommend them.

Mr Fox, October 2019

Very pleased with the flat roof - a neat job well done and everything tidied up nicely after. Please pass on our sincere thanks to Shane who did such a great job. I notice on your website that you do bathrooms/kitchens? We have a downstairs bathroom which I want to alter into a utility room to make it a much more useful space. It was suggested yesterday that Shaun might be the one to come and take a look/quote?

S Rowdens

We've employed Charles Hancock twice now. The first time was to renew the flat roof of the utility room at the back of the house. The second time was to renew the flat roof of the garage and adjoining garden shed.

The second job was larger than originally anticipated as the beams in the garage were rotten and needed replacing, and then the work extended to re-building the wooded car port and roof (which was in danger of collapsing). However, at each stage of the work we were kept informed of any problems and given an estimate for any additional work. We were consulted whenever necessary for the finer details of the work (e.g. position of guttering, colour of facia boards) but otherwise were confident to let the work continue un-supervised.

We are delighted with the end result and would not hesitate to recommend Charles Hancock to anyone.

Simon O, Bristol, August 2018

Felt and baton repair work done. All done in a day and received happy, friendly service from Steve and the office. Used twice now and both times have been faultless.

A. Clarke, Somerset

Thank you for the excellent service you have provided.

Mary Merriman, Cwmbran

I would highly recommend Charles J Hancock. They turned our outhouse into a useable room and separate utility room, and they built us a drive we love. Nothing was too much trouble, the staff were friendly and tidy and the cost was fair. They also kept us updated at each stage and the customer service was brilliant.

S Pearce, Cardiff, July 2019

A very prompt response to our call for help, followed by friendly and cheerful solving of the problem, all of which helped to reassure us. Highly recommended.

Pamela Honeywill

We required work doing to our newly renovated home and were able to quickly get Charles J Hancock to come around to have a look and carry out the work a few days later. Great service, good communication, clean and tidy approach!

Mr & Mrs Chivers

I would like to thank everyone from Charles J. Hancock on a job well done. They were prompt and the work was done to a high standard. Really nice people to deal with too. I would recommend them to anyone.

Al Cheatwode, Cheddar

The work was delayed by a few days [due to bad weather] but when they got here, they cracked on and had it all done the same day. The lads were nice, polite and I heard no bad language. They were also very helpful as I had done my back in. I would recommend this firm to anyone in the future. Well done lads!

Miss Terry Mackender

I have used this family-owned business for several years now, and they are tradespeople you can trust to do an excellent job at a fair price. I would definitely recommend them.

L. Janaway

I can thoroughly recommend this company. They have done an excellent job at a fair price & have been very pleasant & helpful throughout.

J. Arthur

Excellent results. Completely transformed and improved the exterior of our loft conversion. Fantastic service. Shane and team very hard working, courteous and friendly. Would highly recommend this company. 10/10 rating.

F. Dewdney